Queen of Customer Service Jane Hawkes is located in Gloucestershire and is a Consumer Rights Expert specialising in travel. She is also a guest author for Which? Conversation and Resolver UK.
Jane has been featured in the Daily Mail as one of the top 5 Consumer Champions in the UK and is a leading expert in her field. She has made frequent television appearances including being crowned as Queen of Customer Service on BBC Your Money & Your Life with Matt Allwright in 2020.
In addition to presenting her own weekly consumer shows on Travel Radio and Dean Radio, Jane is the go to Consumer Rights Expert for a number of local and national radio stations and has been featured in Take a Break, Woman’s Own and Pick Me Up magazines.