How to be a savvy post-pandemic traveller


Book using a reputable travel agent

The pandemic has demonstrated that staying up to date and navigating through the ever-changing travel advice is tricky and confusing. A good travel agent can provide reassurance and impartial expert advice. In a nutshell, they do all the work so you don’t have to.


Book a package holiday

If you book a package holiday, you are covered under the Package Travel and Linked Travel Arrangements 2018 and entitled to a refund within 14 days accordingly if your holiday is cancelled. DIY holidays with separate components are not covered in the same way.


Pay by credit card for maximum protection

If your holiday costs between £100 and £30,000 and you pay by credit card, then you are protected under Section 75 of the Consumer Credit Act should the provider go out of business or if the product or service is not delivered or is not as described. This applies even if you just made part of the purchase with the card such as the deposit.


Take out travel insurance

Now more than ever, failing to organise appropriate insurance could be a very costly decision. Although none offer full protection from coronavirus related incidents, most insurers now offer some kind of Covid -19 cover. Some cover is more comprehensive than others so is well worth looking in to.


Jane has been featured in the Daily Mail as one of the top 5 Consumer Champions in the UK and is an expert in her field of travel. In addition Jane has made frequent television appearances including being crowned as Queen of Customer Service on BBC Your Money & Your Life with Matt Allwright in 2020. Jane is the go to Consumer Expert for a number of local and national radio stations and has been featured in Take a Break, Woman’s Own and Pick Me Up magazines in articles and Q & A columns.


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